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Voice over IP is revolutionizing the world of communications. It allows you to make and receive phone calls over the Internet and IP networks for much cheaper than with the traditional landline phone network. It also makes your communication experience much richer and nicer with a series of enhanced features and extended possibilities. Here is what you need to know to get started.

VoIP stands for Voice over Internet Protocol. It is also referred to as IP Telephony or Internet Telephony. It is another way of making phone calls, with the difference of making the calls cheaper or completely free. The ‘phone’ part is not always present anymore, as you can communicate without a telephone set.
VoIP has a lot of advantages over the traditional phone system. The main reason for which people are so massively turning to VoIP technology is the cost. VoIP is said to be cheap, but most people use it for free. Yes, if you have a computer with a microphone and speakers, and a good Internet connection, you can communicate using VoIP for free. This can also be possible with your mobile and home phone.
There are many ways of using VoIP technology. It all depends on where and how you will be making the calls. It could be at home, at work, in your corporate network, during a travel and even on the beach. The way you make calls varies with the VoIP service you use.

The primary Benefits of a VoIP System are

  • One Wiring system
    Instead of separate wiring for telephones and separate wiring for data, all data and voice are on the LAN. There is usually plenty of bandwidth available on a well designed LAN.
  • More Than Two Persons  
     the phone line, only two persons can speak at a time. With VoIP, you can setup a conference with a whole team communicating in real time. VoIP compresses data packets during transmission, and this causes more data to be handled over the carrier. As a result, more calls can be handled on one access line.
  • Web based administration
    With a VoIP system, all system administration functions are performed on the network usually through a browser based administration program. This means that the system can be modified from anywhere if required.
  • Leveraging the Internet for telephone calls
    When calls flow over the Internet, long distance charges are avoided. This is great for remote workers who can stay logged into the office all the time without incurring any additional charges.
  • Private Instant messaging
    Instant Messaging is a great corporate tool when used properly. With a VoIP system, Instant Messaging can be limited to corporate business eliminating some of the security issues associated with public Instant Messaging sites and provides complete control to management.
  • Peer to Peer phone calls
    All calls are Peer to Peer. This is a big advantage over the traditional PSTN. The call is set up by the VoIP server then the call flows between the two endpoints. All of the voice or video traffic is direct between the two endpoints reducing the congestion at the server.
  • Peer to Peer Video
    Video sessions can be set up between endpoints.
  • Remote users
    Everyone who is logged into the system is capable of receiving and originating calls. If an employee is at a remote office in Seattle and a call comes into the corporate headquarters in Chicago, the call can be directed to the employee in Seattle just as if that person were in Chicago. The use of the corporate communication resources such as voice mail, automated attendant and email are all centralized simplifying all support and maintenance.
  • Presence Management
    VoIP applications can take advantage of presence management. This is a function of the system that allows users to set how other users view their presence on the system. Most systems have tremendous flexibility. This is not too different from using the “do not disturb” button on your legacy PBX telephone, but it really comes into its own when using a soft phone.
  • Reduced Costs
    Cost reduction in operating a VoIP system covers just about all areas of the business.
  • Investment Protection
    VoIP and in particular SIP based VoIP products offer investment protection. While the industry is moving toward IP communications technologies, users are adopting these technologies at a gradual rate. This trend is nothing new.

Since it is apparent that all communications will be IP based within the next 10 years, it makes good sense to begin the shift toward VoIP as soon as practical. Investing now in a VoIP solution that provides interoperability with the new technologies that are available over the next several years makes a lot of sense.




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